Return Policy Page

RETURN POLICY
All returns require a Return Merchandise Authorization (RMA) from our Customer Service Dept. No returns will be accepted without an RMA issued by Trevikb. To provide a refund or replacement, we need to fully inspect the unit. All returns must be initiated within 30 days of the delivery date, and it is the dealer/customer’s responsibility to return all items in new condition, meaning undamaged original packaging, original box, and all product manuals. (Installed items do not qualify to be returned). Once the returned item is received and verified to be in “new” condition, a full refund will be issued, minus the original freight charges and a restocking fee (if applicable). All returns must be received within 2 weeks of the RMA# issued date.